Privacy Policy
Effective date: 1st January 2026
Nakama Tech Ltd. (“Nakama Tech”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal data when you visit our website, contact us, or subscribe to our marketing communications.
1. Who we are
Controller: Nakama Tech Ltd.
Registered address: Level 8, Embankment Plaza, Off Longonot Road, Upperhill, Nairobi, Kenya, 00100
Email: info@nakama-tech.com
If you have questions about this policy or how we handle your personal data, contact us using the details above.
2. Personal data we collect
We may collect the following categories of personal data:
- Contact details: name, email address, phone number, job title, company name
- Enquiry details: information you submit via forms, email, or other contact methods (including message content)
- Marketing preferences: subscription status and opt-in/opt-out records
- Website usage data: pages viewed, links clicked, referral sources, approximate location (city/country), device/browser information
- Cookie and analytics data: identifiers and analytics information collected via cookies and similar technologies
We do not intentionally collect sensitive personal data through our website.
3. How we collect personal data
We collect personal data when you:
- Fill in forms on our website (for example, a contact form)
- Subscribe to receive marketing communications
- Email or call us
- Use our website (through cookies and analytics tools)
4. Why we use personal data
We use personal data to:
- Respond to enquiries and provide requested information
- Manage and develop our relationship with prospects, clients, suppliers, and partners
- Send marketing communications (where you have opted in, or where otherwise permitted by law)
- Improve our website and understand how it is used
- Maintain the security and performance of our website and systems
- Comply with legal obligations and enforce our rights
5. Legal bases for processing
Where GDPR or similar laws apply, we process personal data under one or more of these legal bases:
- Consent (for marketing subscriptions and non-essential cookies where required)
- Legitimate interests (responding to business enquiries, operating and improving our website, protecting our business)
- Contract (where processing is necessary to deliver services or take steps before entering a contract)
- Legal obligation (where we must comply with applicable laws)
6. Marketing communications
If you subscribe, we may send you marketing communications about Nakama Tech, our services, and relevant updates.
You can opt out at any time by using the unsubscribe link in our emails or by contacting info@nakama-tech.com.
7. Cookies and Google Analytics
We use cookies and similar technologies to operate our website and analyse website usage.
We use Google Analytics to understand how visitors use our site (for example, which pages are visited and how long users spend on the site). Google Analytics may collect data such as your IP address (and related location information), device identifiers, browser type, and on-site activity. This information helps us improve performance and user experience.
You can control cookies through your browser settings. Where required, we use a cookie banner to request consent for non-essential cookies.
8. How we share personal data
We may share personal data with trusted service providers who support our operations, such as:
- Website hosting and IT/security providers
- Analytics providers (including Google Analytics)
- Email/marketing service providers
We may also share personal data with professional advisors (e.g., legal or accounting) and authorities where required by law.
We do not sell personal data.
9. International transfers
Some of our service providers may process or store personal data outside Kenya. Where we transfer personal data internationally, we take reasonable steps to ensure appropriate safeguards are in place with relevant providers.
10. Data retention
We keep personal data only as long as necessary for the purposes described in this policy, including:
- Responding to enquiries and managing business relationships
- Maintaining records of consent and opt-out requests
- Meeting legal, accounting, or compliance obligations
11. Your rights
Depending on your location and applicable law, you may have rights to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Object to or request restriction of processing
- Withdraw consent (where processing is based on consent)
- Request data portability (where applicable)
- Lodge a complaint with a relevant supervisory authority
To exercise your rights, contact info@nakama-tech.com.
12. Security
We use reasonable administrative, technical, and organisational measures designed to protect personal data. No system is completely secure, so we cannot guarantee absolute security.
13. Third-party links
Our website may link to third-party websites. We are not responsible for their privacy practices. Please review those third parties’ privacy policies.
14. Updates to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date updated.
For more information about Nakama Tech’s privacy policy, please contact legal@nakama-tech.com.
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