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About Nakama Tech

At Nakama Tech, we stand as pioneers in the global business process outsourcing industry. Our mission is clear we empower businesses to excel in customer service, ultimately fostering their growth and success. As dedicated partners, we are more than a service provider; we are an extension of your team, working tirelessly to enhance your customer experience and drive your business forward.

Nakama Tech’s journey began with a vision to redefine the standards of customer service in a rapidly evolving business landscape. We recognized that the success of any business is intrinsically tied to its ability to meet and exceed customer expectations. With this understanding, we set out on a path to provide world-class customer services that enable businesses, both large and small, to thrive.

Our Vision

To be a global customer interactions service provider that embraces the vision, spirit and tiered goals of our clients.

Our Mission

To leverage our corporate talents, knowledge and resources to help clients seize opportunities, realize their growth potential, and ultimately

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Why Nakama?

  • Tailor-Made Solutions

    At Nakama Tech, we recognize the uniqueness of every business. Our approach revolves around understanding your objectives, challenges, and customer expectations, enabling us to design and implement strategies that drive unparalleled results. With Nakama Tech, you gain access to tailor-made solutions designed to elevate your business.

  • Commitment to Excellence

    Our commitment to excellence is at the core of everything we do. We take pride in our relentless pursuit of quality and innovation. With Nakama Tech as your partner, you gain access to the best technology, the most knowledgeable experts, and a team that’s dedicated to surpassing your expectations.

  • Driving Business Forward

    By collaborating with Nakama Tech, you are choosing a partner that shares your vision for success. We are more than a service provider; we are an extension of your team, working tirelessly to enhance your customer experience and drive your business forward. Together, we will take your business to new heights.

Empowering Women, Enabling Youth, and Supporting Diversity

At Nakama Tech, we are deeply committed to fostering social and economic inclusivity in Kenya and throughout Africa.
Our mission extends beyond business process outsourcing; it is a commitment to creating a positive impact on society.

  • Empowering Women
  • Enabling Youth
  • Supporting diversity
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    Empowering Women

    We believe in the power of women in the workforce. Nakama Tech actively empowers women by providing them with equal opportunities for growth and leadership within our organization. We strive to bridge the gender gap in the tech industry, empowering women to excel in their careers and contribute significantly to our success.

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    Enabling Touth

    Our dedication to the youth of Kenya and Africa is unwavering. Nakama Tech serves as a catalyst for change, offering training and employment opportunities to the young and ambitious. Through specialized skill development programs, we equip the next generation with the technical expertise and practical experience they need to thrive in the ever-evolving tech landscape.

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    Supporting Diversity

    Nakama Tech believes in the strength of diversity. We recognize the immense talent and potential within the disabled community. That's why we have implemented initiatives to ensure that disabled individuals have a place in our workforce. Our call center facilities are designed to be inclusive, providing meaningful job opportunities and fostering an environment of respect and dignity for all.

Our commitment to empowering women, enabling youth, and supporting diversity is a testament to our belief that a thriving business should positively impact the communities it operates in. Nakama Tech is dedicated to building a brighter future, one where opportunities abound for all, regardless of gender, age, or ability.

Join us in this journey towards a more inclusive and prosperous Kenya and Africa.

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Locations

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    Kenya

    • Address

      Embankment Plaza, 8th Floor, Longonot Road, Upperhill. Nairobi, Kenya

    • Opening Hours

      9:00am - 5:00pm

    • Contacts

      +254 111 000999

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    Mauritius

    • Address

      9th Floor, NeXSky Building, Hotal Street, Ebene, Cyberciy, MU 72201

    • Opening Hours

      9:00am - 5:00pm

    • Contacts

      +254 111 000999

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    United States

    • Address

      2786, 1007 N Orange St, 4th Floor, Wilmington, DE New Castle, US 19801

    • Opening Hours

      9:00am - 5:00pm

    • Contacts

      +254 111 000999

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    United Kingdom

    • Address

      71-75, Shelton Street, Covent Garden, London, WC2H 9JQ

    • Opening Hours

      9:00am - 5:00pm

    • Contacts

      +254 111 000999

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Trusted By

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Learn More About Nakama

  • Newsroom

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  • Blog

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  • Customers

    See how leading organizations around the globe are leveraging Hyperscience to automate mission critical processes.

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